Can somebody else pick up my order for me?

Yes. As long as payment has been collected ahead of time or other payment arrangements have been made with us, you can have another person pick up your order for you. Please let us know or make a note on your order saying who will be collecting your order and what day...

What do I need to know about shipping/ delivering in cold weather?

Liquids like glaze, slip, and wax resists as well as moist clay will not be shipped out until a shipment window is available during which temperatures in the area will not drop below freezing. This is to protect your purchases from the damage which freezing can cause....

How far do you deliver?

Bracker’s delivers within a 250-mile radius of our store (roughly). With longer deliveries, we strive to group multiple orders in the same region to divide expenses and provide the best possible delivery rate for everyone. For more detailed information or to join our...

How do you ship?

Bracker’s ships small orders by UPS and USPS, and large orders by freight. We always try to find the most cost-effective shipping service for each order and will choose the service which best suits each shipment.