by Willow | Oct 7, 2020
Yes. As long as payment has been collected ahead of time or other payment arrangements have been made with us, you can have another person pick up your order for you. Please let us know or make a note on your order saying who will be collecting your order and what day... by Willow | Oct 7, 2020
Liquids like glaze, slip, and wax resists as well as moist clay will not be shipped out until a shipment window is available during which temperatures in the area will not drop below freezing. This is to protect your purchases from the damage which freezing can cause.... by Willow | Oct 7, 2020
Bracker’s delivers within a 250-mile radius of our store (roughly). With longer deliveries, we strive to group multiple orders in the same region to divide expenses and provide the best possible delivery rate for everyone. For more detailed information or to join our... by Willow | Oct 7, 2020
At this time, Kansas tax law prevails and does not require us to collect sales tax on orders shipped outside of this state. We do, however, operate across the border in Missouri enough that we collect and pay sales tax on Missouri sales. by Willow | Oct 7, 2020
Bracker’s ships small orders by UPS and USPS, and large orders by freight. We always try to find the most cost-effective shipping service for each order and will choose the service which best suits each shipment.