Update February 9, 2022
While it does seem that Omicron has peaked at this point, and the numbers are dropping as rapidly as they spiked a couple of months ago, we are going to stick with what may seem like excessive caution and hold to the appointment model probably through the end of March. Once we are past spring break season, if numbers are still reasonable and we don’t have a spike of the next greek letter in line, we will likely reopen our showroom. Please believe us that we are all ready to be out of the woods, but it was a staff decision to stay vigilant just a bit longer. Thank you for your understanding…
Effective January 1, 2022
To ensure we can remain safe, healthy and OPEN, we are REQUIRING appointments to shop in the store. This ensures that we have adequate opportunity to sanitize between in-store customers. The appointment system also provides the ability for contact tracing should we be made aware of a possible covid exposure.
We ask that you all please help us to adhere to the appointment shopping model. We realize that it can be somewhat inconvenient, especially if you have driven a long way, however we believe it is better to have a short wait for the next available appointment than having to close the store entirely for a 10 day quarantine (which we have sadly seen several other stores like ours have to do).
Further requirements:
- All visitors over the age of 2 must wear a mask the entire time they are in the store
- Please no groups larger than three (up to 5 will be allowed if 2 of them are under 12)
- Vaccinations required*
- At the time of your appointment, please ring the door bell and be prepared to show your vaccination card.
- Unvaccinated individuals are encouraged to shop online and select our contactless express pick up.
*We will accept a physicians note for anyone with a medical condition that prevents them from safely being vaccinated. This is not required, and it is not ever the intention of Bracker’s to violate privacy or pry into medical issues.
Basic in-store shopping appointments are 30 minutes for shopping with a 15 minute buffer.
For extra help and advice, please select the option for “Shop & get advice/ ask questions“. Please note, this service is only available for NEXT day appointments, this will enable us to better plan our day for staffing.
For quick visits, select “quick trip” – these appointments are for 20 minute slots with a 15 minute buffer.
If you need to drop off work for custom firing, please fill out the form first, and then select a drop off time to be checked in!
