Even before Covid-19 shut down many clay centers, we were often asked to provide unique and individual services to meet a variety of needs ranging from one on one throwing lessons to valuation services for estate sales or legal proceedings, to in depth analyses of glaze or clay body formulas or what raw material will best represent “wild old west” dust on a film set (no kidding).
We have always provided a vast array of free information and advice and we will definitely continue to do so. From maintaining a website full of resources you can read/watch/download/click on to providing answers in store or over the phone, we are still committed to excellent customer service and in most cases, a 5 minute explanation is all someone needs to solve their problem.
We have realized though, especially with the amount of home-studio work now happening, that some people want or need more in-depth and personalized answers, examples, demonstrations, or solutions. So here we are…
In order to continue to provide excellent service to all of our customers, we are asking that these more in-depth Q&A sessions be scheduled in advance, whether here in our store, via an electronic/remote (zoom, facetime, etc) connection. During your session, we will be completely focused on you and your needs.
Things we can’t do:
Q: I broke an antique ceramic thing. Could you repair it?
A: No, we don’t do repairs on finished artwork. Ask yourself if it’s dear to you because it’s a sentimental object or is it something that is monetarily valuable? Sentimental repairs can often be made with Superglue, but if you’re looking for something a little more special, check out the Japanese technique “kintsugi.” For something monetarily valuable, search for art restoration services online.
Q. Do you buy or sell used equipment
A. No but we can help. check our list of things we can do at the left for information about our equipment valuation/assessment options. We can also help you find the best place to list your equipment or look for a used item to purchase.
Q. Do you buy used molds?
A. No, sorry. We just don’t have the space to store them.