Equipment Service Request

David Sturm has been a ceramic equipment repair technician since 1995.  He is knowledgeable about kilns, wheels, slabrollers, extruders, pugmills, and mixers.  David can service equipment anywhere in the USA, but his primary service area is roughly a 5 hours radius from Kansas City.  To check your distance from Dave, click here.  Drive time is billed at $40/hour, and repair time is $60/hour, with a one hour minimum.  To request service for your equipment, please fill out the form below.  When Dave is in the office, he usually replies within about 4 hours.  However, he is out more than he’s in, so please be patient in expecting a response.  If you have urgent immediate issues, give us a call and we can try and track him down on the road.  You might also want to look through Dave’s Tech Tips We often refer people to the Glow Test article for kiln issues.  This can help provide a lot of additional information to Dave and in some cases, enable him to diagnose your problem without requiring an onsite diagnostic visit!

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